Andale has many features that are better for the consumer and not available from many competitors.

Specifically, Andale:

• Offers smart phone apps for both “ride now” AND “ride later” - not just “ride now”;
• Connects directly with approved and licensed transportation companies - unlike some competitors that use drivers who may not have all required licenses and insurance;​
• Does not use "surge" pricing;
• Provides an estimate of the fare before booking the trip;
• Allows a consumer to give the driver a gratuity and to pay cash;
• Allows consumer to enter pickup instructions, flight information, and misc. notes to help driver
• Offers consumers a website to schedule their next ride;
• Allows consumers to call customer service rather than having to rely only on e-mail.